The IOR organizational culture is guided by 10 values:

INTEGRITY

• Transparency and clarity in the information to be transmitted, acting honestly and free from misleading practices;
• Acting in accordance with the legislation in force, creating lasting bonds of trust with all individuals.

COMMITMENT

• Prioritizing customer needs and offering a service of excellence by keeping promises and actively seeking the best solutions for all parties involved;
• We are committed at every stage of the process, guaranteeing respect for and compliance with all the conditions for the  successful conclusion of the deal.

RESPONSIBILITY

• We listen to, advise and prioritize the interests of our clients, offering them the most suitable real estate solutions and support at every stage of the process;
• We promote transparency in everything we do;
• We are committed to the well-being of the community and the sustainability of the environment.

SIMPLICITY

• We focus on the solution, not the problem;
• We offer simple, flexible solutions tailored to the needs of each individual or entity;
• We communicate clearly, in a way that is accessible and adapted to all walks of life.

HUMANISM

• We pay special attention to and respect the particularities of our clients, partners and employees;
• We encourage excellence, a good working environment and the professional and personal development of our employees;
• We prioritize and establish relationships of trust and proximity, both externally and internally;

• We share our knowledge, communicate clearly and openly and work in cooperation with the whole team

PROFESSIONALISM

• We maintain and promote high standards of ethics, respect, rigor, seriousness and competence.

INNOVATION

• We use technology and new approaches to improve the experience of our customers, partners and employees;
• We anticipate trends and create changes in the market, turning these changes into an opportunity;
• We challenge ourselves and dare to do things differently without being afraid to take risks.

COMPETENCE

• We have a wealth of knowledge about the market, the business, the company, our clients and partners;
• We learn from experience, always seeking continuous improvement;
• We work with commitment and dedication, focused on the quality and results of our actions to fully satisfy the needs of our clients, partners and employees.

INCLUSION

• From people to people;
• We value and promote a diverse, equitable and accessible working environment for all people, regardless of gender, age, disability, sexual orientation, gender identity, ethnic origin, religion or other characteristics;
• We guarantee the same opportunities, respect and the best balance between personal and professional life.

SHARING

• We are in favor and promote sharing with all our partners who hold a valid AMI license and are active in the mediation and active promotion of real estate and accompaniment of buying clients.

IOR VALUES